NHTSA Complaint #11378283 — 2017 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11378283
Vehicle	2017 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	November 28, 2020
Date Filed	December 7, 2020
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

WINDSHIELD HAS CRACKED THREE TIMES IN FOUR YEARS, REQUIRING REPLACEMENT EACH TIME. THE FIRST TWO TIMES STARTED WITH A SMALL ROCK CHIP ON THE DRIVERS SIDE THAT SPREAD ACROSS THE WINDSHIELD WITHIN A FEW DAYS. THE LATEST ONE CRACKED FROM DRIVERS SIDE ROOF DOWNWARD WITH NOT APPARENT DAMAGE WHILE THE VEHICLE WAS SITTING IDLE IN THE GARAGE. IN 35 YEARS OF DRIVING, I HAVE ONLY REPLACED A FEW WINDSHIELDS DUE TO CRACKS CAUSED BY LARGE STONES HITTING THE WINDSHIELD ON THE HIGHWAY. I VIEW THE CRACKING WINDSHIELD ON THE SUBARU AS VERY UNUSUAL.

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