NHTSA Complaint #11378195 — 2012 KIA FORTE

TL* THE CONTACT OWNS A 2012 KIA FORTE. THE CONTACT STATED THAT WHILE DRIVING OR WHEN WARMING UP THE VEHICLE, THERE WAS AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL FUEL ODOR INSIDE THE CABIN OF THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE AIR CONDITIONING COMPRESSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE OF THE KNOCKING SOUND RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE MECHANIC OR A KIA DEALER. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) AND STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.