NHTSA Complaint #11378162 — 2017 FORD MUSTANG

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11378162
Vehicle	2017 FORD MUSTANG
Component	STEERING
Date of Incident	September 10, 2020
Date Filed	December 6, 2020
Mileage	30,681 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

BOUGHT A VEHICLE FROM OXMOOR FORD IN LOUISVILLE KENTUCKY ON AUGUST 26, 2020. NOTICE AFTER DRIVING IT FELT LIKE ALIGNMENT WAS OFF. ON SEPTEMBER 10, 2020 WENT TO LOCAL DEALERSHIP AND THEY FOUND THREE BAD TIRES THAT HAD THE THREAD/ WIRES SHOWING ON THE INSIDE OF THE THREE TIRES. THAT WAS ONLY 15 DAYS OF HAVING THE VEHICLE. I TALKED TO THE GM OF THE DEALERSHIP I GOT THE VEHICLE AND HE STATED HE KNEW THE TIRES WERE NOT THAT GOOD HOWEVER THEY WERE ROAD SAFETY. WHOMEVER SIGNED OFF ON INSPECTION FOR VEHICLE OBVIOUSLY DID NOT TELL THE TRUTH OR THERE WAS NOT AN INSPECTION DONE. GM BLAMED MYSELF FOR NOT FINDING THE PROBLEM WHEN I BOUGHT THE VEHICLE.

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