NHTSA Complaint #11378097 — 2014 KIA CADENZA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11378097
Vehicle 2014 KIA CADENZA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 44,080 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

PARKING BRAKE GOT STUCK WAS ABLE TO DISENGAGE AFTER LOOKING AT MANUAL INSTRUCTIONS % SEVRAL ATTEMPTS ATTEMPTED TO DRIVE PB WENT OFF THEN THE AUTOHOLD LIGHT IN YELLOW AND ABS WENT ON. STILL ON ATTEMPTED PER INSTRRCTIONS TO DISENGAGE THE AUTO HOLD ..YOU TUBE INDICATED YELLOW HOLD MEANS TAKE TO SHOP/DEALER. ALSO ON KIA FORUM OTHERS HAVE HAD SIMILAR ISSUES ONE TOOK TO DEALER & DEALER ADVISED NEEDED BRAKE WORK. THE KIA FORUM SAID THAT WAS NOT SO IT WAS A SYSTEM ERROR OR SWITCH ERROR BUT IT LOCKS OF THE CAR BRAKES WHICH HAPPENED TO OTHERS & MYSELF LASTNIGHT THEY HAD TO TOW BACKWORDS CAUSE FRONT BRAKES LOCKED WOULD ONLY ALLOW REAR TOWING. MY HUSBAND WANTED TO CHECK BRAKES FIRST & BUT WHAT I FOUND OUT ON KIA FORUM THIS HAS BEEN MAJOR ISSUES WITH OTHERS AT AROUND 36000 MILES PLUS I HAVE 44080. I HAVE THE DEALER DO ALL THE SERVICING NEVER MISS OIL CHANGES I WAS ABOUT TO SCHEDULE MY NEXT. THEY ALSO DO INSPECTIONS & TIRE ROTATION. I FOUND OUT THEY HAVE NOT BEEN DOING ROTATIONS EVEN THOUGH THE PRICE I PAID INCLUDED IT. THERE ARE OTHER INSTANCES THE DEALER HAS MISSED THE MARK. & THEY ARE BETTER THAN MY LAST DEALER. IF THAT SENDS A MESSAGE. IF OTHERS ARE HAVING ISSUES WHY IS THIS NOT A WARANTEE FIX OR RECALL? I ALREADY HAD THE PARKING BRAKE SENSOR REPLACED ONCE WHEN IT FAILED .. THE DEALER SHOULD HAVE MY INFORMATION. I CAN CONTACT THEM . BUT THIS AUTO HOLD YELLOW SEEMS TO BE NORMAL AT THIS MILEAGE ACCORDING TO OTHERS AT THE KIA FORUM. IT HAPPENED LAST NIGHT 12-5-2020 300PM- BECAUSE OF ISSUES TOW TRUCK DRIVER DID NOT DELIVER TO MY HOUSE TILL 716. HUSBAND WILL CHECK BRAKING SYSTEM ACCORDING TO KIA FORUM ISSUE WITH DIRT & MOISTURE GETTING INTO BRAKE SYSTEM WHICH CAUSES AUTO HOLD TO LOCK UP BRAKING SYSTEM.

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