NHTSA Complaint #11378059 — 2007 KIA SEDONA

I HAVE HANDED OVER MY CAR FOR REPAIRING ON 09-23-2020 WHICH IS STILL NOT FIXED AND STILL LYING WITH HORNE KIA SERVICE CENTRE GILBERT, ARIZONA. THEY HAVE MESSED UP MY CAR WAS DIAGNOSED TWICE IN A GAP OF 2 DAYS. HORNE KIA WANTS TO COVER UP THEIR TECHNICIAN (WHOM THEY CALL THE BEST IN THEIR TEAM) THEY HAVE MESS MY ENGINE AND SENDING ME A SECOND QUOTE TO CHANGE THE ENGINE. ON THE FIRST WEEK OCTOBER 2020, I DROVE MY CAR FOR 15 MILES AFTER COLLECTING FROM HORNE KIA GILBERT AND EXPERIENCED BUNCH OR NEW PROBLEMS ON THE ROAD. 1. THE CHECK ENGINE LIGHT WAS ON 2. THERE WAS HEAVY VIBRATION AND NOISE INSIDE MY CAR 3. MY CAR WOULD RANDOMLY HALT IN THE MIDDLE OF THE ROAD, WHILE IN DRIVE MODE. SINCE THEN, MY CAR IS STILL LYING WITH HORNE KIA GILBERT, ARIZONA. I HAVE ATTACHED ALL THE EMAIL THREADS SENT/RECEIVED TO HORNE KIA GILBERT AND KIA CONSUMER ASST. CENTER. KINDLY LET ME KNOW IF YOU CAN HELP ME OUT TO SORT OUT THIS ONGOING ISSUE SINCE 09-23-2020.