NHTSA Complaint #11378005 — 2015 NISSAN ROGUE STRUCTURE:BODY

Complaint Details

ODI Number	11378005
Vehicle	2015 NISSAN ROGUE
Component	STRUCTURE:BODY
Date of Incident	May 1, 2020
Date Filed	December 5, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

ON THE TRUNK DOOR, THERE IS RUSTING, ESPECIALLY AROUND THE NISSAN EMBLEM. ON THE TOP OF THE TRUNK DOOR, ON THE SPOILER, THERE IS A LOT OF RUSTING AND SCRATCHES STARTED TO APPEAR OUT OF NOWHERE, SOME OF THEM ARE VERY SMALL AND BETTER NOTICED WHEN LOOKING CLOSELY OR ZOOMING IN ON A PHOTO. SURFACE FEELS ROUGH. THE VEHICLE HAS NOT BEEN TAKEN TO ANY CAR WASH PLACES. THE SCRATCHES AND RUSTING SEEM TO ONLY APPEAR AT THIS SPOT. MY OTHER VEHICLES, INCLUDING ANOTHER NISSAN, HAVE ALL BEEN TAKEN CARE THE SAME WAY AND THEY DO NOT HAVE THIS TYPE OF RUSTING. THE RUSTING WAS FIRST NOTICED IN LATE SPRING DURING COVID-19 QUARANTINE WHEN THE VEHICLE WAS NOT DRIVEN MUCH, AND IT APPEARS TO HAVE GOTTEN WORSE SINCE THEN. NISSAN CALLED THIS A "COLOR DISTORTION", WHICH I DO NOT BELIEVE IT IS SINCE THE SURFACE FEELS ROUGH. I TALKED TO A COLOR SPECIALIST AND HE IS CERTAIN THAT IT WAS A MANUFACTURING ISSUE. I ALSO DID RESEARCH ABOUT OTHER NISSAN OWNERS HAVING THE SAME ISSUE, AND IT SEEMS TO BE COMMON. A VEHICLE SHOULD NOT START RUSTING LIKE THIS ONLY 5 YEARS IN USE.

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