NHTSA Complaint #11377940 — 2019 TOYOTA CAMRY

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11377940
Vehicle	2019 TOYOTA CAMRY
Component	STEERING
Date of Incident	November 21, 2020
Date Filed	December 4, 2020
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

POWER STEERING STARTED WORKING INTERMITTENTLY WHILE DRIVING, NOT AT ALL AT LOW SPEEDS REQUIRING MUCH STRONGER INPUT FROM DRIVER. TOOK CAR TO DEALER WHO REPLACED GEAR ASSEMBLY, ELECTRIC AND SHAFT ASSEMBLY, STEERING. CAR HAS 55K MILES THEREFORE NOT UNDER WARRANTY. THE DEALER POINTED TO CORROSION LIKELY CAUSED BY MY DRIVING SLOWLY THROUGH SALT WATER (MY ROAD FLOODS IN SPRING TIDES). BUT PEOPLE DRIVE IN SALTY CONDITIONS IN THE SNOW BELT EVERYDAY. I FEEL ANYTHING THAT CAUSES THE STEERING OF A CAR TO CEASE NORMAL OPERATION LIKE THIS IS POTENTIALLY DANGEROUS.

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