NHTSA Complaint #11377769 — 2017 SUBARU OUTBACK

VISIBILITY:WINDSHIELD issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11377769
Vehicle	2017 SUBARU OUTBACK
Component	VISIBILITY:WINDSHIELD
Date of Incident	January 12, 2020
Date Filed	December 3, 2020
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 55-60 MPH, THE DRIVER HEARD AN ABNORMAL NOISE AND NOTICED THE FRONT PASSENGER'S SIDE WINDSHIELD HAD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO BYERS DUBLIN SUBARU (2455 BILLINGSLEY RD, COLUMBUS, OH 43235, (614) 792-2455) AND INSPECTED. THE CONTACT WAS INFORMED THAT A ROCK HAD STRUCK THE WINDSHIELD CAUSING THE CRACK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS REPLACED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE NHTSA. THE FAILURE MILEAGE WAS 68,000.

Related Complaints for the 2017 SUBARU OUTBACK

Other VISIBILITY:WINDSHIELD Complaints

#11657645 — April 29, 2025 — The contact owns a 2017 Subaru Outback. The contact stated that while the vehicle was parked and unoccupied in the ga...

#11523283 — May 22, 2023 — The contact owns a 2017 Subaru Outback. The contact stated while driving 40 MPH, a foot-long crack appeared on the lo...

#11503979 — January 27, 2023 — The contact owns a 2017 Subaru Outback. The contact stated that the windshield was cracked. The vehicle was not diagn...

#11480806 — August 23, 2022 — The contact owns a 2017 Subaru Outback. The contact stated that while her daughter was sitting inside the vehicle, th...

#11478451 — August 9, 2022 — The contact owns a 2017 Subaru Outback. The contact stated that the front windshield was previously replaced; however...

Recent Complaints for the 2017 SUBARU OUTBACK

#11719746 — UNKNOWN OR OTHER — February 22, 2026 — While driving, the car suddenly shut off while in motion. It came to a stop at the bottom of hill where we were able ...

#11715835 — LATCHES/LOCKS/LINKAGES:HOOD:LATCH — February 5, 2026 — The contact's sister owns a 2017 Subaru Outback. The contact stated that while driving at 35 MPH, the hood unlatched,...

#11708730 — ELECTRICAL SYSTEM — January 5, 2026 — If the car engine does not run for more than 4-5 days, the battery is drained completely dead and the car needs to be...

#11707487 — UNKNOWN OR OTHER — December 29, 2025 — Driving on a flat dry road with cloudy conditions we heard what sounded like a shotgun. Pulled over and found our Mo...

#11704138 — VISIBILITY/WIPER — December 10, 2025 — My Outback has been through 5 genuine Subaru windshields this year, and 7 since 2019. Only one was impact damage, th...