NHTSA Complaint #11377377 — 2021 BMW X5

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11377377
Vehicle	2021 BMW X5
Component	ELECTRICAL SYSTEM
Date of Incident	November 29, 2020
Date Filed	December 1, 2020
Mileage	3,220 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

CAR HAD 2 ALERTS 2.5 HRS INTO JOURNEY, HAVING GONE I-675 TO 16: 1. DRIVETRAIN MALFUNCTION 2. POWER SUPPLY. I HAD STOPPED FOR FOOD. I GOT BACK IN, TURNED ON THE ENGINE, AND THESE ALERTS CAME ON IMMEDIATELY. I CALLED BMW, THEY SAID CAR SHOULD NOT BE DRIVEN. HAD IT TOWED TO HILTON HEAD BMW. THEY'VE HAD IT TWO DAYS AND SAY THIS IS RELATED TO THE RECALLED BATTERY AND THEY HAVE NO IDEA AS OF TODAY HOW TO FIX IT. THEY SAID THIS PROBLEM IS HAPPENING ALL OVER. I ALSO GOT A THIRD MESSAGE ABOUT DRIVING ASSISTANCE SUPPORT LAST WEEK THAT I WAS TOLD TO IGNORE.

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