NHTSA Complaint #11377282 — 2015 FORD TRANSIT

TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE MAINTENANCE CHECK AT WORLD FORD/KENDALL (15551 W DIXIE HWY, MIAMI, FL 33162, (800) 739-1959). AFTER RETRIEVING THE VEHICLE, THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE. THE FOLLOWING DAY DURING RAINY WEATHER, WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE FAILED TO TURN OVER. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED AND DETERMINED THAT WATER ENTERED THE ELECTRICAL COMPARTMENT CAUSING THE FUSE TO FAIL. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED DURING A RAINY DAY. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V275000 (ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. THE VIN WAS NOT INCLUDED.