NHTSA Complaint #11377270 — 2019 SUBARU ASCENT

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11377270
Vehicle	2019 SUBARU ASCENT
Component	VISIBILITY/WIPER
Date of Incident	June 25, 2020
Date Filed	December 1, 2020
Mileage	24,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

2 WINDSHIELD REPLACEMENTS IN LESS THAN ONE YEAR. 1ST WAS NOVEMBER 2019 WITH MAJOR CRACK IN WINDSHIELD FROM SMALL ROCK WHILE DRIVING HWY 60 NEAR SALOME, AZ. INSURANCE REPLACED WITH OEM WINDSHIELD. 2ND WAS MAJOR CRACK FOR NO APPARENT REASON WHILE DRIVING ON US 10 NEAR MORONGO, CA IN JUNE 2020. BUMPY ROAD, BUT DID NOT HEAR ANYTHING HIT WINDSHIELD PRIOR TO IT CRACKING. PICTURES OF 2ND CRACK ATTACHED. REPLACED AT OWN COST OF $640.77 AS DID NOT WANT TO MAKE ANOTHER CLAIM TO INSURANCE COMPANY IN LESS THAN A YEAR.

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