NHTSA Complaint #11377260 — 2013 VOLVO XC60 VISIBILITY/WIPER

Complaint Details

ODI Number	11377260
Vehicle	2013 VOLVO XC60
Component	VISIBILITY/WIPER
Date of Incident	November 30, 2020
Date Filed	December 1, 2020
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

FACTORY INSTALLED WINDSHIELD SEAL IS UNBONDED AND WATER RUNS DOWN THE INSIDE OF THE WINDSHIELD WHILE DRIVING IN SNOW AND RAIN, REDUCING VISIBILITY WITH NO WAY OF CLEARING IT WHILE DRIVING. WATER PENETRATION FROM THE WINDSHIELD ALSO PRODUCES CONDENSATION, FURTHER REDUCING VISIBILITY. YESTERDAY WHILE DRIVING IT BEGAN RAINING WHILE I WAS DRIVING AT 60 MPH ON THE HIGHWAY AND WATER BEGAN RUNNING DOWN THE INSIDE OF THE WINDSHIELD ON THE DRIVER'S SIDE AND I COULDN'T SEE CLEARLY ENOUGH TO CONTINUE DRIVING SAFELY, SO HAD TO PULL OFF TO THE SIDE OF THE ROAD DURING BUSY TRAFFIC. THIS HAS HAPPENED TO ME THREE TIMES IN THE PAST MONTH.

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