NHTSA Complaint #11377196 — 2019 HYUNDAI TUCSON ELECTRICAL SYSTEM

Complaint Details

ODI Number	11377196
Vehicle	2019 HYUNDAI TUCSON
Component	ELECTRICAL SYSTEM
Date of Incident	November 30, 2020
Date Filed	November 30, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I RECEIVED A NOTICE FOR RECALL ON MY VEHICLE THAT INDICATED I MUST BRING MY CAR IN TO HAVE A REPAIR AS SOON AS POSSIBLE, AND TO PARK MY CAR UNTIL THEN. I SCHEDULED WITH MY LOCAL HYUNDAI DEALER, AND THEY CALLED DAY OF APPOINTMENT TO TELL ME THE PART WAS NOT IN STOCK. THEY DID NOT OFFER APOLOGY OR RESCHEDULE MY APPOINTMENT, INSTEAD CANCELLING MY APPOINTMENT WITHOUT FOLLOW UP. I WAS NOT OFFERED A REPLACEMENT VEHICLE DESPITE THE FACT THAT I AM NOT SUPPOSED TO DRIVE MY VEHICLE UNTIL THE ISSUE IS REPAIRED.

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