NHTSA Complaint #11377131 — 2014 HYUNDAI VELOSTER

TL* THE CONTACT OWNS A 2014 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL CLUNKING SOUND COMING FROM THE STEERING WHEEL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE SHE WAS INFORMED THAT THERE WAS A FRACTURED COUPLING WITHIN THE STEERING COLUMN THAT NEEDED TO BE REPLACED. THE CONTACT THEN SPOKE WITH CLAY COOLEY HYUNDAI OF MESQUITE (16230 LYNDON B JOHNSON FWY, MESQUITE, TX 75150) WHERE SHE WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT REACHED OUT TO THE MANUFACTURER VIA EMAIL HOWEVER, THERE WAS NO RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.