NHTSA Complaint #11377052 — 2019 SUBARU ASCENT

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11377052
Vehicle	2019 SUBARU ASCENT
Component	VISIBILITY/WIPER
Date of Incident	September 28, 2019
Date Filed	November 30, 2020
Mileage	3,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WE WERE DRIVING AND HAD A VERY SMALL ROCK CHIP IN THE WINDOW. WITHIN THE NEXT 30 MINUTES THE WINDSHIELD HAD CRACKED THE ENTIRE FROM THE TOP SIDE OF THE CRACK ALL THE WAY TO THE SIDE OF THE WINDSHIELD AND CRACKED ON THE BOTTOM ALL THE WAY TO THE BOTTOM SIDE OF THE WINDOW. SO WHAT SHOULD HAVE BEEN AN EASY ROCK CHIP REPAIR QUICKLY CHANGED TO NEEDING THE WHOLE WINDSHIELD REPLACED AT ALMOST $1,000. THE CHIP OCCURRED WHILE WE WERE GOING ABOUT 30 MILES AN HOUR JUST GETTING ON THE ON RAMP TO I-55 AT MM 100 IN SPRINGFIELD IL.

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