NHTSA Complaint #11376716 — 2012 KIA OPTIMA

THE CAR STARTED TO STALL AND WOULDN'T GO IT BEGAN SMOKING AND CAUGHT FIRE LUCKILY I WAS DRIVING RIGHT PAST PURRFECT AUTO AND TURNED AROUND AND PULLED INSIDE THE SERVICE AREA BEFORE THE CAR WAS ABLE TO CATCH FULL FIRE. I THOUGHT MAYBE THE CAR GOT HOT AND THAT'S WHAT I TOLD PURREFCT AUTO BECAUSE I WAS NOT SURE SO I THOUGHT THAT THE CAR WAS RUNNING HOT AND THAT MAYBE IT JUST GOT A LITTLE BIT TOO HOT AND DECIDED TO CATCH ON FIRE BUT THE CAR WAS STALLING BEFORE THE FIRE AND DIDN'T WANT TO GO I TOOK IT TO KIA TO HAVE IT REPAIRED AND THEY TOLD ME THAT I WOULD HAVE TO PAY OUT OF POCKET THEY SAID THAT THE CAR NEEDED A NEW ENGINE AFTER PERFECT AUTO BASICALLY TOOK THE WHOLE ENGINE OUT OF THE CAR TO TRY TO SEE WHY THE CAR WASN'T WORKING RIGHT AND THEY STILL COULDN'T FIGURE IT OUT I PAID THEM $3,000 ALMOST $4,000 AND THE CAR STILL WASN'T WORKING CORRECTLY SO I WHEN I TOOK IT TO KIA THEY DENIED ME BECAUSE THEY SAID MY CAR WAS NOT IN WARRANTY AND THAT I NEEDED TO BUY A NEW ENGINE.