NHTSA Complaint #11376530 — 2017 SUBARU OUTBACK

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Complaint Details

ODI Number	11376530
Vehicle	2017 SUBARU OUTBACK
Component	VISIBILITY:WINDSHIELD
Date of Incident	September 1, 2020
Date Filed	November 27, 2020
Mileage	66,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY, HE HEARD A SMALL POPPING SOUND. THE CONTACT STATED THAT THERE WAS AN HORIZONTAL CRACK ON THE DRIVER'S SIDE WINDSHIELD. THE CONTACT STATED THAT OVER SEVERAL HOURS, THE CRACK EXPANDED ACROSS THE WINDSHIELD TOWARD THE PASSENGER'S SIDE. THE VEHICLE WAS TAKEN TO SAFELIGHT AUTO-GLASS REPAIR AND THE WINDSHIELD WAS REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,500.

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