NHTSA Complaint #11376367 — 2013 CHEVROLET SILVERADO 1500

I OWN A 2013 CHEVROLET SILVERADO 1500 WITH 71,453 MILES . THE VEHICLE WAS SERVICED REGULARLY AND I RECENTLY NOTICED AN OIL CONSUMPTION ISSUE. AFTER A VISIT TO MY USUAL SERVICE GARAGE AND SUBSEQUENTLY A CERTIFIED DEALER., THE PROBLEM WAS ACKNOWLEDGED. I CALLED CHEVROLET USA AND OPENED A FILE BASED ON MY INFORMATION. AT ONE POINT MY TRUCK COMPUTER WARNED TO PULL OVER AND NOT DRIVE ANY FURTHER DUE TO LOW OIL. UPON INSPECTION THERE WAS NO EXTERNAL REASON FOR THE FACT THAT THE OIL WAS LOW. THE VEHICLE HAS REGULAR OIL CHANGES WITH MOBIL 1 SYNTHETIC. AFTER CHECKING CHEVROLET 5.3 LITER ENGINE ISSUES I FOUND THAT A CLASS ACTION LAWSUIT WAS FILED REGARDING THE SAME ISSUE AS MINE. THE SUIT DID NOT GO ANYWHERE BUT THE ISSUE SEEMS TO BE THE SAME THAT MY TRUCK IS EXPERIENCING. IT IS NOT UNDER WARRANTY ANY LONGER BUT HAD ONLY 71,453 MILES AT THE TIME OF ISSUE RECOGNITION. CHEVROLET CUSTOMER SERVICE BASICALLY DISMISSED MY COMPLAINT SAYING THAT THERE IS NOTHING THAT THEY CAN DO BECAUSE THERE'S NO RECALL OR GM BULLETIN. THE DEALER SOLUTION IS A PISTON AND RING REPLACEMENT FOR $ 6,999.95 WHICH IS BASICALLY AN ENGINE REBUILD (BUT NOT A COMPLETE ONE). IN ADDITION, THEY WILL INSTALL WHAT WAS REFERRED TO AS A BALLAST WHICH WOULD SOLVE THE CONSUMPTION ISSUE SUPPOSEDLY. IF THIS IS TRUE THEN I ASSUME THAT THERE IS AN INHERENT ISSUE. ANOTHER ALTERNATIVE IS TO CHECK YOUR OIL EVERY 1000 MILES AND IF YOU ARE LOW THEN ADD IT. NONE OF THIS MAKES SENSE WITH A VEHICLE THAT COST OVER $40,000 WITH 71,000 PLUS MILES. I AM REGISTERING THIS COMPLAINT BECAUSE I AM FRUSTRATED AND DISAPPOINTED. THIS I AM SURE THAT THIS HAS HAPPENED TO OTHERS ACCORDING TO MY RESEARCH. THANK YOU.