NHTSA Complaint #11376329 — 2012 FORD FOCUS

I BOUGHT THIS VEHICLE IN 2018 AND HAVE HAD MULTIPLE ISSUES WITH THE POWERSHIFT TRANSMISSION. IN RELATION TO THE FAULTY DPS6 POWERSHIFT DUAL-CLUTCH AUTOMATIC TRANSMISSION, 2012-2016 FOCUS SEDANS AND HATCHBACKS WERE AFFECTED. THIS VEHICLE HAS BEEN INTO THE FORD DEALERSHIP MULTIPLE TIMES TO FIX THIS ISSUE, WITH NO SUCH LUCK. I WAS TOLD THAT I CAN EXPECT THE TRANSMISSION TO CONTINUE WITH THE SHUDDERING, HESITATION WHILE DOWNSHIFTING, HESITATION WHILE ACCELERATING, STALLING, SLIPPING, BUCKING, JERKING. I SPOKE WITH THE DEALERSHIP THAT I PURCHASED IT FROM AS WELL, AND THEY DIRECTED ME TO FORD. NOW, THE TRANSMISSION HAS GONE COMPLETELY OUT AND THE CAR IS NO LONGER DRIVABLE. I WAS DRIVING DOWN THE ROAD AND GOT THE WARNING THAT THE TRANSMISSION IS OVERHEATING AND IT NEEDS SERVICE. I SPOKE TO THE FORD DEALERSHIP, HOWEVER, IN ORDER TO HAVE THE CAR LOOKED AT TO SEE IF IT IS COVERED UNDER ANY WARRANTY OR RECALL, I NEED TO PAY THE SHOP FEES TO GET IT DIAGNOSED. NOT SURE WHERE TO GO FROM HERE, AND NOW I DO NOT HAVE A VEHICLE.