NHTSA Complaint #11376320 — 2019 HYUNDAI TUCSON

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11376320
Vehicle 2019 HYUNDAI TUCSON
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

I RECEIVED A LETTER FROM HYUNDAI REGARDING A RECALL FOR THE ANTI-LOCK BRAKE SYSTEM ON HYUNDAI TUCSON. I ATTEMPTED TO SCHEDULE AN APPOINTMENT BUT THE ONLY APPOINTMENT AVAILABLE WAS MORE THAN A MONTH LATER. I ACCEPTED THAT APPOINTMENT BECAUSE I HAD NO CHOICE. NOW, THE DEALER HAS CALLED ME TO SAY THEY DON'T HAVE THE PART TO FIX THE PROBLEM. APPARENTLY THIS RECALL IS A BIG ISSUE AND COULD CAUSE ENGINE FIRE IF NOT FIXED. PLUS, THE LETTER SAYS THAT I SHOULD KEEP MY VEHICLE PARKED OUTSIDE UNTIL THE REPAIR IS COMPLETED WHICH LEADS ME TO BELIEVE THAT THIS THING COULD CATCH FIRE EVEN WITH THE CAR OFF! I AM NOT ABLE TO KEEP THE VEHICLE OUTSIDE ALL THE TIME AND THIS IS A BIG HARDSHIP. I AM AFRAID TO DRIVE THE VEHICLE AND I AM AFRAID TO STORE IT AND STEW HANSEN HYUNDAI, THE DEALER IS FAILING TO REMEDY THIS IN A TIMELY MANNER.

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