NHTSA Complaint #11376278 — 2018 TOYOTA COROLLA

TL* THE CONTACT OWNED A 2018 TOYOTA COROLLA. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO BEV SMITH TOYOTA, 3350 US-1, FORT PIERCE, FL 34982, WHERE THE REPAIR WAS COMPLETED FOR THE RECALL. THE CONTACT STATED AN HOUR LATER AFTER SHE LEFT THE DEALER, TWO MILES DOWN THE ROAD DRIVING AT 34 MPH, THE VEHICLE STARTED TO DECELERATED TO 15-19 MPH. THE CONTACT CALLED BACK THE DEALER AND WAS INFORMED TO BRING BACK THE VEHICLE. THE VEHICLE THEN STALLED AND THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD TO WAIT FOR THE DEALER TECHNICIAN TO PICK UP THE VEHICLE. THE CONTACT STATED THAT THE TECHNICIAN HAD SPRAYED A SUBSTANCE ON THE ENGINE IN ORDER TO START THE VEHICLE AND TAKEN IT TO THE DEALER BUT WHEN ATTEMPTING TO START THE VEHICLE, THE VEHICLE TO IGNITE INTO FLAMES. THE CONTACT STATED THAT THE VEHICLE WAS DESTROYED DUE TO NEGLIGENT FROM THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.