NHTSA Complaint #11376267 — 2013 KIA OPTIMA

ALITTLE OVER 2 YEARS AGO I STARTED NOTICING PAINT PEELING OFF THE PILLARS ON THE SIDES OF MY WINDSHIELD, IT STARTED WITH A SMALL SPOT AND CONTINUED TO GET WORSE. I HAVE ALWAYS GOTTEN MY CAR SERVICED AT A KIA DEALERSHIP AND HAD WARRANTIES ON MY CAR SO I MENTIONED IT NUMEROUS TIMES AND EVERYTIME I WAS TOLD THAT PAINT WASN'T COVERED AND THAT "THEY HAD NEVER SEEN PAINT PEELING LIKE THAT " ON ANY OTHER SNOW PEARL WHITE KIAS. THE PAINT CONTINUED TO PEEL OFF, THE WIND WOULD BLOW HUGE PIECES OFF. NOW IT HAS STARTED ON MY HOOD, THE PASSENGER SIDE OF MY CAR AND THE TRUNK! ITS ALREADY SHOWING SIGNS OF RUST. THE WORST PART IS I BROUGHT MY CAR IN AGAIN AND ASKED WHAT THE HELL WAS GOING ON?! THE TECHNICIAN ASSURED ME THEY HAD NEVER SEEN THAT, AND WHILE I WAS SITTING THERE 2 OTHER SNOW WHITE PEARL KIAS PULL IN AND THEY HAVE PAINT PEELING IN THE SAME SPOTS! THATS WHEN I DECIDED TO DO SOME RESEARCH AND SAW THAT THIS IS HAPPENING ALL OVER THE COUNTRY MAINLY TO KIAS WITH THE SNOW WHITE PEARL COLOR. ALL I WANT IS FOR KIA TO REPAINT MY CAR. I PAID ALOT OF MONEY FOR IT AND I ABSOLUTELY LOVE MY CAR BUT IT LOOKS LIKE IT IS 20 YEARS OLD WITH THE PAINT FLYING OFF OF IT AND ITS STARTING TO RUST!!! THIS IS MY 2ND KIA I HAVE PURCHASED AND I LOVE THEM, BUT I AM EXTREMLY PISSED OFF AND DISAPPOINTED THAT I HAVE BEEN FIGHTING FOR OVER 2 YEARS ABOUT THIS AND NOTHING HAS BEEN DONE. OBVIOUSLY THERE WAS SOME SORT OF MANUFACTURING DEFECT WHEN THESE CARS WERE PAINTED IN THE FACTORY BECAUSE THERE IS NO OTHER EXPLANATION FOR WHY THERE ARE THOUSANDS OF SNOW PEARL WHITE KIAS WITH THE PAINT PEELING OFF IN THE SAME EXACT SPOTS. I ALSO BOUGHT MY CAR NEW SO I KNOW THAT IT HAS BEEN TAKEN CARE OF THE ENTIRE TIME. I JUST WANT MY CAR PAINTED BEFORE ITS ALL RUSTED ESPECIALLY SINCE I PAID $30,000 FOR THE CAR.