NHTSA Complaint #11376148 — 2013 CHEVROLET SUBURBAN

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11376148
Vehicle	2013 CHEVROLET SUBURBAN
Component	AIR BAGS
Date of Incident	January 1, 2016
Date Filed	November 24, 2020
Mileage	12,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I PREVIOUSLY FILED A REPORT CONCERNING THE DASHBOARD CRACKING IN 2 SPOTS. ON THE PASSENGER SIDE THE CRACK IS AT THE TOP LEFT CORNER OF WHERE THE AIRBAG SITS. THIS HAS BEEN BROUGHT TO GM'S ATTENTION THEY'VE FOUGHT REPLACING THESE DASHBOARDS. NOW YOU HAVE ISSUED A RECALL ON THE AIRBAGS. HOW ARE THEY TO BE REPAIRED CORRECTLY AND MADE SAFE WHEN THE PLASTIC SEATED AROUND THEM IS CRACKED AND DEFECTIVE THUS LEAVING US STILL EXPOSED TO SHATTERED PLASTIC FROM A DEFECTIVE DASHBOARD. THE DASHBOARD REPLACEMENT SHOULD ALSO BE PART OF THE RECALL!

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