NHTSA Complaint #11375909 — 2012 HONDA PILOT

TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED WHILE DRIVING 60 MPH ON THE HIGHWAY, THE VEHICLE JERKED WHILE SHIFTING GEARS. ADDITIONALLY, THERE WAS AN ABNORMAL VIBRATION IN THE STEERING WHEEL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE SPARK PLUGS WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT TAKEN TO A DEALER DUE TO THE DISTANCE OF THE NEAREST DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000.