NHTSA Complaint #11375781 — 2016 MERCEDES-BENZ SPRINTER 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11375781
Vehicle	2016 MERCEDES-BENZ SPRINTER 2500
Component	SERVICE BRAKES
Date of Incident	August 28, 2020
Date Filed	November 22, 2020
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

THE WHEEL SENSORS ON THIS VEHICLE ROUTINELY FAIL. WHEN THEY FAIL AT HIGH SPEEDS(FREEWAY DRIVING) THE CRUISE CONTROL, ABS, STABILITY CONTROL, 4WD IS NO LONGER FUNCTIONAL. IF IT FAILS AT START UP, ALL THE SAME SYSTEMS ARE EFFECTED IN ADDITION YOU CANNOT DRIVE THE VEHICLE OVER 30MPH, IT WILL ACCELERATE ON ITS OWN, IT WILL SURGE ALSO. THIS HAS HAPPENED EVERY YEAR I HAVE OWNED THE VEHICLE. SOMETIMES TWICE A YEAR. EACH WHEEL SENSOR HAS FAILED, SOME TWICE.

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