NHTSA Complaint #11375752 — 2016 CHEVROLET VOLT

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11375752
Vehicle	2016 CHEVROLET VOLT
Component	UNKNOWN OR OTHER
Date of Incident	November 20, 2019
Date Filed	November 21, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

EXCESSIVE CONDENSATION FROM WATER LEAK BELOW THE FRONT PASSENGER FLOOR. IT WAS WITHIN THE BUMPER TO BUMPER WARRANTY, BUT 3 SEPARATE CHEVY DEALERS DID NOT DIAGNOSE OR FIX PROBLEM UNTIL AFTER WARRANTY EXPIRED. ONE DEALER EVENTUALLY FOUND A BAD WELD RESULTING IN A WATER LEAK AND SEALED IT. UNFORTUNATELY, THE LEAK HAS RETURNED AND THERE IS A LOT OF WATER BELOW THE FLOOR AGAIN. THIS REQUIRES REMOVING THE SEATS, TRIM, CARPET, AND FINDING ANOTHER BAD WELD.

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