NHTSA Complaint #11375621 — 2005 TOYOTA TUNDRA

MANUFACTURER AND DEALERSHIP IS NOT RESPONSIVE IN TRYING TO REMEDY THE AIR BAG ISSUE. I'M RECEIVING MULTIPLE REMINDERS TO GET MY VEHICLE FIXED FOR THE TAKATA AIR BAG RECALLS. I HAVE 2 OUTSTANDING ISSUES. I CALLED AUTONATION TOYOTA IN HAYWARD, CA. THEY SAID THEY'D CALL ME BACK AS THEY HAD TO ORDER THE PARTS. ALMOST 2 MONTHS LATER, I CALLED TO FOLLOW-UP AS THEY NEVER CALLED ME BACK. THEY THEN TOLD ME THAT IT SHOWS IN THEIR RECORDS THAT THEY SERVICED MY VEHICLE AND REMEDIED THE ISSUE. IF YOU LOOK AT THE ONLINE RECORDS, IT SHOWS THAT THE 2 RECALLS ARE STILL UNREMEDIED. ALSO, I WOULD KNOW IF I BROUGHT MY VEHICLE IN FOR THE REPAIR. I TALKED TO A PERSON NAMED JULIAN AT THE DEALERSHIP.