NHTSA Complaint #11375448 — 2013 CHEVROLET SUBURBAN

TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE STARTING THE VEHICLE, THERE WAS A MISFIRE IN CYLINDER #5. THE CONTACT STATED THAT THE STABILITRAK AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THERE WAS A FAILURE IN CYLINDER #5. THE CONTACT STATED THAT THE SPARK PLUGS AND IGNITION COILS WERE REPLACED, AND AN OIL CHANGE WAS PERFORMED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MARTIN CHEVROLET (23505 HAWTHORNE BLVD, TORRANCE, CA 90505; (310) 853-5846) AND THE MECHANIC WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.