NHTSA Complaint #11375421 — 2010 LEXUS ES

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11375421
Vehicle	2010 LEXUS ES
Component	STRUCTURE:BODY
Date of Incident	July 1, 2020
Date Filed	November 19, 2020
Mileage	147,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

LOCATION: WHERE FRONT DRIVER SIDE DOOR ATTACHES TO BODY OF VEHICLE. THE UPPER HINGE FROM THE DOOR THAT ATTACHES TO THE BODY, IS DETACHING FROM THE BODY OF THE CAR. THE MATERIAL THAT THE DOOR ATTACHES TO DOES NOT APPEAR TO BE METAL, IT APPEARS TO BE SOME SORT OF FIBERGLASS. I WILL BE SHOCKED IF YOU DO NOT HAVE ANY OTHER OWNERS COMPLAINING. IF YOU HAVE NOT, THE ONLY REASON I CAN GUESS IS THAT OTHER OWNERS HAVE NOT LOOKED AT THIS AREA WHERE THE DOOR ATTACHES TO THE BODY. MINE IS STILL WORKING, BUT IT IS JUST A MATTER OF TIME BEFORE IT BECOMES A MAJOR PROBLEM. THE DOOR HAS ALREADY SHIFTED SOMEWHAT WHERE THE DOOR DOES NOT SHUT LIKE IT SHOULD.THIS PROBLEM WAS DIAGNOSED WHEN THE VEHICLE WAS STATIONARY.

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