NHTSA Complaint #11375272 — 2007 MERCEDES BENZ GL450

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11375272
Vehicle	2007 MERCEDES BENZ GL450
Component	SEATS
Date of Incident	November 17, 2020
Date Filed	November 18, 2020
Mileage	96,382 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

ON NOVEMBER 17, 2020, I TURNED MY DRIVER SEAT HEATER AND SUDDENLY SMELLED SOMETHING BURNING. AFTER SEVERAL MINUTES DRIVING I DECIDED TO TURN OF THE HEATER, THE BURNING SENSATION ON MY BACK WAS INTENSE. ONCE I PARKED, I NOTICED A HOLE IN MY SEAT THE SIZE OF A QUARTER! I CHECKED MY CLOTHING AND NOTICED IT MELTED THE ELASTIC PART AT THE BOTTOM MY JACKET.

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