NHTSA Complaint #11375091 — 2017 BMW X5
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11375091 |
| Vehicle | 2017 BMW X5 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 30,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
THE CAR STOPPED WITHOUT ANY WARNING 3 TIME IN THE MIDDLE OF THE ROAD WHILE DRIVING MY WIFE AND KIDS INSIDE THE CAR. I CONSIDER VERY LUCKY THIS HAPPENED ON COUNTY ROAD TWO TIME AND ONES IN THE SHOPPING CENTER PARKING LOT, INSTEAD OF MIDDLE OF THE HIGHWAY. I HAVE TAKEN THE CAR TO THE DEALERSHIP FOR THE SECOND TIME THEY ARE STILL TRYING TO FIGURE OUT WHAT'S WRONG WITH GAUGES. LAST TIME IT HAPPENED WAS 11/13 WHILE MY WIFE WAS DRIVING WITH THE DAUGHTER TO DOCTOR'S APPOINTMENT, GAS READING SHOWS ABOVE 1/4 TANK AND 146 MILES REMAINING (I HAVE PICTURES OF THE CLUSTER). BUT THE CAR ABRUPTLY STOP TWITHOUGHT ANY WARNING WHICH WILL BE A DEADLY SITUATION IF HAPPENED IN THE HIGHWAY. THE REASON FOR IT TO STOP WAS NO GAS IN THE TANK THOUGH IT GIVES A READING OF OVER 1/4 TANK 146 MILES REMAINING. MY LAST VISIT TO THE DEALER WAS ABOUT A MONTH BACK AND I WAS TOLD THEY REPLACED THE GAS TANK AND THE SENSOR INSIDE THE TANK WHICH WAS COVERED UNDER VEHICLE WARRANTY. I FEEL VERY UNSAFE DRIVING THIS CAR, I HAVE REPORTED THE ISSUES BMW NA CUSTOMER SERVICE AND THE CAR IS WITH BMW OF ROCKVILLE.
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