NHTSA Complaint #11375078 — 2019 SUBARU OUTBACK

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE BATTERY DRAINED, CAUSING THE ELECTRICAL SYSTEM TO BECOME INOPERABLE. THE CONTACT STATED THAT THE FAILURE RECURRED EIGHT TIMES. ROADSIDE ASSISTANCE WAS CALLED OUT TO JUMP START THE VEHICLE. THE CONTACT STATED THAT IT WAS IMPOSSIBLE TO ENTER THE VEHICLE WHEN THE BATTERY WAS DRAINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE EACH TIME. GRAND JUNCTION SUBARU (651 MARKET ST, GRAND JUNCTION, CO 81505, 970-208-0110) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE BATTERY WAS REPLACED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,013.