NHTSA Complaint #11375003 β€” 2020 TOYOTA CAMRY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11375003
Vehicle 2020 TOYOTA CAMRY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 25,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

WOULD NOT START, 25,000 . HYBRID MALFUNCTION WARNING, OCS WARMING, PRE-COLLISION WARNING, BRAKE SYSTEM WARNING. DEALER CLAIMED SOFTWARE UPDATE ISSUE. HAD TO BE TOWED, LATE TO WORK URGENT CARE/COVID, UBER TO DEALER TO GET LOANER, UPSET. FRIDAY IT HAPPENED AGAIN AND I HAD SURGERY SCHEDULED. HYBRID MALFUNCTION WARNING PRE-COLLISION WARNING, DO NOT DRIVE, CALL DEALER, TOW TRUCK TESTED BATTERY AND IT WAS GOOD. LIGHTS, BELLS, STEREO WORKED, HELD KEY FOB TO PUSH START NO. 40,000 CAR AND DEALER TODAY SAID, OH, WE PUT IN A NEW BATTERY? IN A NEW CAR? AND FOR IT TO NOT START DUE TO SOFTWARE UPDATE???? I GO 100 OUT OF CITY WITH DOGS, NO CELL AND WOULD HAVE BEEN STRANDED IN A BRAND NEW CAR DUE TO NO NOTIFICATION OF HEY THERE ARE PROBLEMS, YOUR CAR WONT START, SOFTWARE UPDATE? ANYTHING? SECOND TIME 6 WEEKS LATER, MISSED MY SURGERY APPT!!!!!!!! TOW IT AGAIN, THEY NOW SAY THAT TOYOTA HAS FIXED ON 2021 AND DEALER HAD LIST OF VEHICLES WITH ISSUES BY VIN. GREAT. WHY NOT TELL ME. ONE MORE LEMON LAW WISCONSIN. I DON'T EVEN WANT TO GO PICK IT UP. ITS GOING TO HAPPEN AGAIN. I THINK IT IS ELECTRICAL, STARTER, HYBRID. BYW WHY NOT REPLACE HYBRID BATTERY? BECAUSE THEY ARE TOO EXPENSIVE. THERE ARE RECALLS FOR 2020 COMPLETE ENGINES. I WANT IT GONE. IT WAS PARKED IN MY DRIVEWAY WOULD NOT START AT CRITICAL TIMES. I DO NOT FEEL SAFE IN IT, BRAKE MALFUNCTION WARNING? PRE CRASH WARNING, HYBRID?

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