NHTSA Complaint #11374741 — 2009 CADILLAC CTS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11374741
Vehicle	2009 CADILLAC CTS
Component	STEERING
Date of Incident	September 30, 2020
Date Filed	November 15, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

JUST LIKE MANY OTHER GM'S THE STEERING WHEEL WILL STICK WHILE DRIVING AND RELEASE IN ONE DIRECTION OF THE OTHER. IT HAS CAUSED US ALMOST TO HAVE A HEAD ON COLLISION. I HAVE TAKEN TO DEALERSHIP 2 AND THEY HAVE NO REMEDY FOR THIS ISSUE. THEY SAID THEY COULD CHANGE THE STEERING COLUMN BUT CAN'T GUARANTEE IT WILL FIX THE ISSUE. THEY HAVE TEST DRIVE AND HAVE DUPLICATED THE SAME LOCKING AND STICKING WHILE DRIVING. I'M AFRAID TO DRIVE THIS CAR AND THE GM DEALER HAS NO DIAGNOSIS TO SOLVE THIS ISSUE. THE STEERING WHEEL WILL LOCK AND VIOLENTLY TAKE A SHARP TURN WHEN IT UNLOCKS.

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