NHTSA Complaint #11374231 — 2011 HONDA CR-V LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Complaint Details

ODI Number	11374231
Vehicle	2011 HONDA CR-V
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	October 1, 2020
Date Filed	November 12, 2020
Mileage	147,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE AND LOCKING THE DOORS AND WALKING AWAY, THE SECURITY ALARM INADVERTENTLY ACTIVATED. THE CONTACT WAS UNABLE TO LOCK THE VEHICLE WITHOUT THE ALARM BEING ACTIVATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER HONDA OF MANSFIELD WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.

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