NHTSA Complaint #11374189 — 2013 DODGE AVENGER

I I WAS SITTING IN THE PARKING LOT OF A GROCERY STORE WHEN THE ACTIVE HEAD RESTRAINT EXPLODED ON THE PASSENGER SIDE HEAD REST. MY VEHICLE WAS NOT MOVING AND THERE WAS NO CONTACT WITH ANY OTHER VEHICLE OR OBJECT. I TOOK MY VEHICLE BACK TO THE DEALER AND THEY STATED YOU CAN NOT EVEN ORDER PARTS TO HAVE THIS FIXED UNTIL 05/01/2021. HE STATED HE WOULD TRY TO CLOSE IT BUT BECAUSE IT IS MADE WITH CHEAP PLASTIC IT WAS PROBABLY BROKE.