NHTSA Complaint #11373833 — 2020 GENESIS G90

EXTERIOR LIGHTING issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11373833
Vehicle 2020 GENESIS G90
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage 87 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

ONE NIGHT SHORTLY AFTER I PICKED UP MY 2020 GENESIS G90, I WAS DRIVING HOME ON A CITY STREET WHEN I NOTICED SOMETHING WRONG WITH MY HEADLIGHTS. AS I WAS DRIVING I WAS TRYING TO FIGURE OUT WHAT WAS WRONG WITH THEM. I KEPT THINKING THAT THERE WAS AN OBSTRUCTION ON THE HEADLIGHTS THAT WAS CAUSING SOME DARKENED AREAS RIGHT IN THE CENTER OF MY FIELD OF VISION. WHILE TRYING TO DETERMINE WHAT WAS CAUSING THIS, I WAS MOMENTARILY DISTRACTED AND I BRUSHED UP AGAINST A CURB CAUSING A NASTY INCIDENCE OF 'CURB RASH' ON MY FRONT PASSENGER WHEEL. SO MY BRAND-NEW G90 WITH LESS THAN 100 MILES ON IT WAS NOW DISFIGURED. THE GOOD NEWS IS I CAN GET A BRAND-NEW WHEEL INSTALLED FOR ONLY $1,025! AFTER DROPPING EIGHTY GRAND ON THE G90, THIS WAS ACTUALLY EXTRAORDINARILY BAD NEWS. I CALLED THE DEALERSHIP TO SEE IF THE HEADLIGHTS NEEDED ADJUSTMENT. I WAS INFORMED THAT "GENESIS WAS AWARE OF THE PROBLEM BUT THERE WAS NOTHING THAT CAN BE DONE ABOUT IT". I CONSIDER THIS A SAFETY DEFECT SINCE THESE DARKENED AREAS OBSTRUCT A CLEAR VIEW OF THE ROAD AT NIGHT.

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