NHTSA Complaint #11373828 — 2012 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11373828
Vehicle	2012 FORD FUSION
Component	STEERING
Date of Incident	November 9, 2020
Date Filed	November 9, 2020
Mileage	211,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I WAS BEGINNING TO BACK OUT OF A PARKING SPACE WITH MY TWO YOUNG KIDS IN THE CAR AFTER VISITING THE DOLLAR STORE WHEN MY CAR FROZE UP I LOOKED AT THE DASHBOARD IT SAID POWER STEERING ASSIST FAILED OR SIMILAR TO THOSE WORDS. I PUT MY CAR IN PARK AND I TURNED MY CAR OFF TURNED IT BACK ON AND THE SAME MESSAGE CAME ACROSS THE DASHBOARD. I PULLED FORWARD TO THE SPOT IN FRONT OF ME AND I COULD NOT TURN THE WHEEL. I HAD A FAMILY FRIEND DRIVE IT DOWN THE STREET TO MY HOME. NO LEAKAGE OF FLUID PRESENT.

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