NHTSA Complaint #11373758 — 2008 MERCEDES-BENZ E350

THE DRIVER'S SEAT BACK HEATER BURNED THROUGH THE SEAT COVER. AT THE TIME OF DISCOVERY, THE VEHICLE WAS MOVING AND THERE WAS A BURNING SMELL. WHEN THE VEHICLE WAS PARKED IN THE GARAGE, I DISCOVERED THE HOLE IN THE SEAT. THERE WAS A SIMILAR ISSUE INVOLVING 2000-2007 M-CLASS, 2006-2007 R-CLASS, AND 2007 GL-CLASS MODELS WHICH WAS SETTLED IN A CLASS ACTION LAWSUIT CALLAWAY V. MERCEDES BENZ. TO MY KNOWLEDGE, THERE HAVE BEEN NO RECALLS OR ACKNOWLEDGMENT BY MERCEDES BENZ FOR ANY VEHICLES WITH THE SIMILAR DEFECT/HAZARD SUBSEQUENT TO 2007. MY VEHICLE IS A 2008 MERCEDES E-CLASS. WHILE MERCEDES REPAIRED MY SEAT AT NO CHARGE, THEY UNLAWFULLY, IN MY OPINION, REQUIRED I SIGN A RELEASE PRIOR TO THE COMMENCEMENT OF REPAIRS.