NHTSA Complaint #11373658 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11373658
Vehicle	2009 FORD ESCAPE
Component	STEERING
Date of Incident	November 4, 2020
Date Filed	November 8, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

VEHICLE LOSS OF STEERING POWER ASSIST WHILE DRIVING AT LOW SPEED, HARD TO STEER VEHICLE AFTER SHUT OFF ENGINE AND RESTARTED THE STEERING CONTROL WORKED AGAIN BUT IT CONTINUE HAVING THE PROBLEM. THE VEHICLE WAS IN MOTION WHEN IT LOST CONTROL OF THE POWER STEERING CAUSING MY WIFE TO STRUGGLE WITH STEERING WHEEL TO GET OFF THE ROAD. IT HAPPENED ON A CITY STREET. SEVERAL YOUTUBE VIDEOS EXPLAINED THAT THIS HAPPENS TO OTHER VEHICLES AS WELL AS MY WIFE. THIS VEHICLE WAS TAKEN A FEW YEARS BACK TO A FORD DEALERSHIP TO BE WORKED ON ON A PSCM FOR THE STEERING WHEEL MOTION SENSOR WHEN THIS ISSUE HAPPENED THE FIRST TIME.

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