NHTSA Complaint #11373143 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	11373143
Vehicle	2009 FORD ESCAPE
Component	STEERING
Date of Incident	November 1, 2020
Date Filed	November 5, 2020
Mileage	137,850 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE HIS FRIEND WAS STARTING THE VEHICLE, THE STEERING SEIZED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HENNESSEY FORD ATLANTA LOCATED AT 5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341, (470) 602-2073. THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SERVICED IN 2014 UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) PRIOR TO HIM OWNING THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 137,850. *LN*DT THE CONSUMER PROVIDED REPORTS, REPAIR ORDERS, AS WELL AS RECALLS FOR THIS VEHICLE. *TR*AS

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