NHTSA Complaint #11372706 — 2014 DODGE AVENGER AIR BAGS

Complaint Details

ODI Number	11372706
Vehicle	2014 DODGE AVENGER
Component	AIR BAGS
Date of Incident	November 1, 2020
Date Filed	November 2, 2020
Mileage	105,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I WAS DRIVING AND HEARD A LOUD POP. LOOKED AT MY PASSENGER SEAT AND SAW THE HEAD REST CAME OFF THE PLASTIC HOLDING IN AIRBAG. THE BAG DID NOT DEPLOY AS FAR AS I CAN SEE. I WAS IN MOTION WHEN IT POPPED. I CALLED TO SEE IF DEALERSHIP WOULD FIX BUT THEY WANT ME TO PAY SINCE THERE IS NO RECALL BUT I FEEL WHEN IT COMES TO SAFETY IT SHOULD BE FIXED WITH NO CHARGE TO CUSTOMER ESPECIALLY WHEN IT WAS A MALFUNCTION ON CAR.

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