NHTSA Complaint #11372404 — 2016 GMC ACADIA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11372404
Vehicle 2016 GMC ACADIA
Component STEERING
Date of Incident
Date Filed
Mileage 60,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

I WAS DRIVING DOWN THE HIGHWAY AND I WENT TO TURN THE CORNER AS I SLOWED TO TURN THE CORNER THE STEERING WHEEL WOULDN'T TURN, I HAD TO HOT MY BRAKES BECAUSE IT SCARED ME THAT MY CAR WOULDN'T TURN, THE CARS BEHIND ME HAD TO GO AROUND ME, I THOUGHT I WAS ABOUT TO CAUSE A WRECK BECAUSE MY STEERING WHEEL WOULDN'T TURN. I FINALLY GOT IT TO TURN BUT IT WAS REALLY HARD. I WAS THANKFUL MY KIDS WERE NOT IN THE CAR. I TOOK MY CAR IN TO GET LOOKED AT AND THEY SAID I NEED A NEW STEERING RACK, I ONLY HAVE 60,000 MILES ON IT. THEY SAID REPAIRS ARE GOING TO COST $1,200 OR MORE. I CALLED 5 DIFFERENT REPAIR SHOPS AND THEY ALL SAID, THAT IT WAS COMMON ON THE GMC ACADIA AND OTHER GMC VEHICLES. THEY ALSO TOLD ME AT ONE TIME GMC HAD MORE RECALLS THEN THEY HAD VEHICLES ON THE ROAD. WISH I WOULD OF KNOWN THIS PRIOR TO BUYING. COULDN'T IMAGINE WHAT IT WOULD OF BEEN LIKE TO LOSE IN OF MY OWN KIDS ARE SOMEONE ELSE FOR A VEHICLE PROBLEM THAT HAS BEEN KNOWN TO THE MAKERS BUT NOT EVERY PURCHASER.

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