NHTSA Complaint #11372283 — 2015 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11372283
Vehicle	2015 FORD ESCAPE
Component	ENGINE
Date of Incident	June 2, 2020
Date Filed	October 29, 2020
Mileage	95,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

I HAD THICK WHITE SMOKE COMING FROM MY EXHAUST WITH 98,XXX MILES AND MY DEALERSHIP MECHANIC TOLD ME THAT COOLANT WAS GETTING INTO MY CYLINDERS DUE TO EITHER A BLOWN HEAD GASKET OR A DEFECT IN THE WATER PUMP DESIGN. I HAD AN ENGINE WITH 18,XXX MILES PUT INTO MY CAR AND 20-30 MINUTES AFTER DRIVING IT, IT WAS SMOKING AGAIN. NOW I HAVE TO REPLACE THE ENGINE AGAIN. THE ENGINE IN MY CAR IS THE SAME ENGINE IN THE 2013 MODEL OF MY VEHICLE AND THE 2013 MODEL GOT RECALLED FOR THE SAME ISSUE.

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