NHTSA Complaint #11367057 — 2014 NISSAN VERSA

A RECALL JOB, TRANSMISSION COMPUTER UPGRADE, WAS COMPLETED BY TRACY NISSAN DEALERSHIP AND NOW MY NISSAN VERSA WILL GO NO FASTER THAN 10 MPH. NO INDICATIONS OF TRANSMISSION FAILURE WERE DISPLAYED UPON COMPLETION OF THE RECALL CORRECTION. THIS CAR IS ONLY SIX YEARS OLD WITH APPROXIMATELY 102,640 MILES. A COMPLAINT HAS BEEN LOGGED WITH NISSAN, BUT MY EFFORTS HAVE BEEN INEFFECTIVE THUS FAR. THE CAR WAS DRIVEN TO THE TRACY NISSAN DEALERSHIP ON 10/20/2020 AND KEPT OVER NIGHT. ON 10/21/2020, THE RECALL WAS COMPLETE AND THE NISSAN WAS DRIVEN AWAY. LESS THAN 20 MINUTES LATER, THE TRANSMISSION EXPERIENCED A CATASTROPHIC FAILURE WHILE DRIVEN ON THE FREEWAY. THE CAR WOULD GO NO FASTER THAN 10 MPH. ON THE SAME DATE, 10/21/2020, THE NISSAN WAS TOWED BACK, AT MY EXPENSE, TO THE DEALERSHIP WHERE IT IS CURRENTLY LOCATED PENDING DISCISSIONS WITH NISSAN.