NHTSA Complaint #11367033 — 2017 FORD F-250

I HAVE EXPERIENCED VIOLENT SHACKING OF THE STEERING WHEEL AND ENTIRE TRUCK. I HAD THIS ISSUE PRESENT ITSELF OVER 6 TIMES SINCE PURCHASING IT IN SEPT. 2016. I PURCHASED THE TRUCK BRAND NEW FROM A FORD DEALERSHIP. FIRST AND SECOND INSTANCE WERE IN LATE 2017WITH LESS APPROXIMATELY 18K MILES. ALL INSTANCES HAVE HAPPENED WHILE DRIVING ON INTERSTATE AT 60 MPH OR HIGHER. THE STEERING WHEEL STARTS TO SHAKE AND THEN CONTINUES TO VIOLENTLY SHAKE AND THE ENTIRE CAB IS SHAKING. LOSE OF STEERING CONTROL. ONLY STOPPED AFTER FORCIBLY SLOWING DOWN TRUCK TO BELOW 25 MILE PER HOUR CAUSING POSSIBLE COLLISION WITH OTHER VEHICLES OR BARRIERS. HAVE TAKEN IT TO FORD DEALERSHIP AFTER THE SECOND INSTANCE AND THEY SAY FORD IS NOT ACKNOWLEDGING THE ISSUE AND COULD DO NOTHING ABOUT IT. IN MAY OF 2020, THE DEALER DID ACKNOWLEDGE THAT THEIR WAS AN ISSUE AND THEY REPLACED STEERING DAMPER UNDER WARRANTY BUT AFTER 4 MONTHS THE ISSUE CAME BACK MORE VIOLENTLY THAN BEFORE. ON OCT. 28TH, 2020, IT OCCURRED 4 TIMES WHILE DRIVING WITHIN A 40 MILE DISTANCE. THIS TIME THE TRUCK SHOULD SO VIOLENTLY I HAD TO ALMOST COME TO A COMPLETE STOP ON THE INTERSTATE TO MAKE IT STOP SHACKING. ROAD WERE WET AND AND IN HEAVY TRAFFIC. I DO NOT FEEL THAT IT IS SAFE TO DRIVE TRUCK ANYMORE WHILE THIS ISSUE PRESENT. I HAVE RE-CONTACTED THE DEALERSHIP AND MENTIONED THE ISSUE AND SERVICE THEY PERFORMED BACK IN MAY, THEY DID NOT RETURN CALL FOR ASSISTANCE.