NHTSA Complaint #11366891 — 2003 LEXUS SC AIR BAGS

Complaint Details

ODI Number	11366891
Vehicle	2003 LEXUS SC
Component	AIR BAGS
Date of Incident	October 28, 2020
Date Filed	October 28, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

RECEIVED 3 LETTERS ON RECALL #K6FV-AAE. CALLED TAKATA, LEXUS CUSTOMER EXPERIENCE, AND THE CLOSEST LEXUS DEALERSHIP IN SANTA BARBARA. NOBODY IS FOLLOWING UP. I AM RUNNING A BUSINESS AND CAN ONLY TRAVEL OUT OF TOWN ON SATURDAY AND WILL LOSE AN ENTIRE DAY. NOBODY IS HELPING TO RESOLVE THIS SITUATION OR EVEN MAKE AN APPOINTMENT WITH LEXUS FOR MY OUT OF TOWN TRIP. NOT HONORING THE RECALL. REQUESTING THAT LEXUS BUY BACK THE DEFECTIVE CAR FOR $15000 AND THEY CAN FIX IT WHENEVER THEY GET AROUND TO IT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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