NHTSA Complaint #11366877 — 2003 TOYOTA TUNDRA

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS issue reported to NHTSA

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Complaint Details

ODI Number	11366877
Vehicle	2003 TOYOTA TUNDRA
Component	STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Date of Incident	July 11, 2018
Date Filed	October 28, 2020
Mileage	172,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

TL* THE CONTACT OWNS A 2003 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO PRIME TOYOTA - SACO (783 PORTLAND RD, SACO, ME 04072) FOR THE FREE TAKATA AIR BAG RECALL AND WAS INFORMED THAT THE SUB-FRAME WAS EXTREMELY CORRODED. THE CONTACT WAS INFORMED THAT THE SUB-FRAME RECEIVED A RUST INHIBITOR TREATMENT IN 2010 UNDER A CUSTOMER SATISFACTION PROGRAM. THE CONTACT STATED THAT THE RUST INHIBITOR TREATMENT FAILED TO PREVENT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 172,000.

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