NHTSA Complaint #11366846 — 2013 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. THE CONTACT STATED WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED WITH THE BATTERY NOT CHARGING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED SHE WAS UNABLE TO REMOVE THE KEY FROM IGNITION. ADDITIONALLY, THE WINDOWS FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE GEAR-BOX WAS REPAIRED AND AN UNKNOWN FUSE WAS REPLACED. THREE DAYS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC AND WAS REPAIRED FOR THE SAME ELECTRICAL FAILURE. DESPITE THE SECOND REPAIR, THE FAILURE RECURRED WITH THE BATTERY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL WHILE HER HUSBAND WAS DRIVING AT 30 MPH. THE CONTACT'S HUSBAND HAD THE VEHICLE TOWED BACK TO THE SAME INDEPENDENT MECHANIC AND WAS INFORMED THAT THERE WAS ANOTHER ELECTRICAL SHORT IN THE FUSE BOX. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.