NHTSA Complaint #11366780 — 2010 FORD ESCAPE STEERING

Complaint Details

ODI Number	11366780
Vehicle	2010 FORD ESCAPE
Component	STEERING
Date of Incident	October 26, 2020
Date Filed	October 28, 2020
Mileage	117,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I WAS WAITING FOR THE GREEN LIGHT AND WHEN I BEGAN MOVING THE STEERING WHELL WENT VERY HARD TO OPERATE FOR A FEW SECONDS AND BEGAN WORKING NORMALLY AFTER THAT. IT HAPPENED TWICE WITH ONLY A FEW SECONDS IN BETWEEN. AFTER THAT IT BECAME NORMAL UNTIL I TURNED OFF THE CAR. NEXT TIME I TURNED ON THE CAR UNTIL TODAY IT HAVE NEVER BEEN NORMAL AGAIN AND IT'S VERY HARD TO OPERATE, EVEN WORSE AT LOW SPEEDS. THE FOLLOWING MESSAGE IS DISPLAYED: POWER STEERING ASSIST FAILURE.

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